1. Pricing and quotes
Pricing may depend on product availability, promotions, manufacturer policies and other transaction factors. Quotes, when provided, may be time-sensitive. Final pricing is confirmed before payment and reflected in applicable invoice or receipt documentation.
2. Final amount
The final amount may include the confirmed product price, applicable taxes, shipping or handling charges, and other disclosed transaction charges. Review the final documentation before making payment.
3. Manufacturer pricing policies
Certain products may be subject to manufacturer pricing policies, including Minimum Advertised Price requirements where applicable. These requirements may affect displayed or confirmed pricing.
4. Payment process
Payment methods and instructions are provided during the assisted-purchase process. Customers should use only payment instructions provided through the authorized transaction process and should contact us if anything appears inconsistent.
5. Transaction documentation
Applicable invoice, receipt or other transaction documentation is provided for recordkeeping and should be reviewed for the product, amount, customer details and other material terms.
6. Taxes
Applicable taxes depend on destination, transaction details and law. Any tax collected as part of the transaction should be reflected in the applicable invoice or receipt. ePrinterShoppe does not provide tax advice.
7. Fraud prevention and verification
We may use reasonable verification measures before processing a transaction. A transaction may be delayed, declined or cancelled when information cannot be verified or when fraud or unauthorized activity is reasonably suspected.
8. Billing questions and disputes
If you believe a charge or transaction detail is incorrect, contact us promptly with the relevant invoice or order information so the matter can be reviewed. Returns and refunds are governed by the Returns & Refund Policy and applicable transaction terms.
9. Payment security
Do not send full card numbers, passwords or unnecessary sensitive credentials through ordinary email or live chat. Follow the payment method and secure instructions provided for the applicable transaction.