1. Information you provide
- Name, email address and phone number you choose to provide.
- Product requirements, quote requests and purchase-related messages.
- Information contained in forms, email or live-chat conversations.
- Order, billing or delivery information required to coordinate a transaction, when applicable.
2. Information collected automatically
When you use the website, technical information may be collected automatically by the website, hosting infrastructure or enabled service providers.
- IP address and approximate location derived from IP.
- Browser, device and operating-system information.
- Pages viewed, referral information and basic website activity.
- Security, performance and diagnostic information.
3. How information is used
- Respond to product and business inquiries.
- Provide product-selection and purchase-related information.
- Prepare or discuss quotes, pricing and availability.
- Coordinate assisted purchases, payments, fulfillment and delivery where applicable.
- Maintain transaction records and respond to customer requests.
- Protect the website, prevent fraud and improve reliability.
- Measure website performance and marketing effectiveness when analytics or advertising tools are enabled.
4. Live chat and service providers
Live chat may be provided through LiveChat or another disclosed provider. Messages and contact information submitted through a third-party chat service may be processed by that provider to deliver the service.
Hosting, communications, analytics, payment, fulfillment, carrier and other vendors may process limited information when reasonably necessary to provide their services to us.
5. Cookies and similar technologies
The website may use cookies or similar technologies for essential functionality, security, preferences, analytics and measurement. The technologies actually enabled on the website may change as the site is configured.
Where applicable, browser controls or consent tools may allow you to manage non-essential cookies. Disabling certain technologies may affect site functionality.
6. How information may be shared
We do not sell personal information for money. Information may be shared with service providers, transaction partners or authorities when reasonably necessary to operate the business, complete a requested transaction, prevent fraud, comply with law, or protect legal rights.
7. Data retention
Information is retained for as long as reasonably necessary for the purposes described in this policy, including communications, transaction records, fraud prevention, accounting and legal obligations. Retention periods can vary by information type and applicable requirements.
8. Security
We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage system can be guaranteed completely secure. Do not send passwords, full payment-card details or other unnecessary sensitive information through ordinary email or chat.
9. Your privacy choices
Depending on where you live, applicable law may provide rights to request access, correction or deletion of certain personal information, or other privacy choices. Requests may require reasonable identity verification and may be subject to legal exceptions.
10. Children
The website is intended for adults making product or business inquiries. We do not knowingly collect personal information from children under 13 through the assisted-purchase process.
11. International visitors
ePrinterShoppe is a U.S.-based platform. If you access the website from outside the United States, information may be processed in the United States or other locations where service providers operate.
12. Policy updates
We may update this Privacy Policy when our website, service providers, data practices or legal requirements change. The current published version should be reviewed periodically.